Devry CCSI 360 Week 5 You Decide Latest

“Unbelievable! I just started here last week and now this! What a way to start out. This morning, I was reprimanded by the SOC Senior Manager for this outage, which caused a major loss of business and revenue for one of our top customers. I understand things haven’t been going well in the SOC lately, but that is no excuse. The Network and Security Administrators should know their job by now!”

“I have an idea of what happened here. A few days ago, our new manager, Clinton, asked us to be diligent when performing configuration changes. I’m thinking neither the first or second person quality checked the configuration change, which was obviously incorrect and contributed to a major outage. But I have to admit, my attitude is that whatever it takes to get the job done, just do it!”

“I admit that I completed the configuration change quickly because I was busy doing other things at the time. I just didn’t have time to do a quality check, so I told Allison that I checked everything. Look, I’m new here and I’m still on probation. I think the cause of the outage was because of a software flaw, not human error. Please keep in mind that I’m new and we are all overworked and understaffed. The company gives us full access to all websites. I’ve seen coworkers visiting pornographic and gambling websites and this distracts them from their work. Could you recommend to corporate that these sites be blocked?”

“Connie told me that the change was ready to go, so I checked it, implemented it on the system, and then everything went haywire! I have a feeling that she caused this outage, because she’s always talking on the phone and instant messaging her friends. She never focuses on anything work related. If you check closely enough, I’m sure you will see that she caused this. If you need any extra ammunition, I’ll provide you with anything you need. Could electronic discovery be used to prove this?”

“I completed an information system audit on this group just 60 days ago and I discovered several risks. Operations procedures weren’t always followed, configuration changes weren’t approved by the appropriate staff, and the SOC wasn’t staffed to minimum required levels on several occasions. I also observed links and images associated with hate groups in several users’ workstations. I reported my findings to the SOC Manager but not sure if he remediated the risks. I recall him saying that he’s doing everything he can but has limited resources.”

• What is expected of technology staff regarding the prevention of security breaches and unethical behavior
• The role of a supervisor and what is expected of him or her regarding the prevention and detection of security breaches, as well as his or her role in disciplining those involved with unethical behavior
• Controlling Internet access and Internet filtering
• CDA and COPA implications
• Defamation and hate speech
• Freedom versus privacy in the workplace

Note: It is recommended to create six sections within your paper that addresses each of the above bullet items.

Submit your assignment to the Dropbox located on the silver tab at the top of the page.

• Demonstrate a strong grasp of the problem at hand
• Demonstrate understanding of how the course concepts apply to the problem

• Apply original thought to solving the business problem
• Apply concepts from the course material correctly toward solving the business problem

• Communicate answers clearly and succinctly using strong organization and proper grammar
• Adhere to the APA format (title page, abstract, page header, reference page, etc.)